Privacy Policy

1. Who we are

Provider (trader): wirecraftsys.com, LLC. Address: 15B Taras Shevchenko Boulevard, Kyiv, 01032, Ukraine. E-mail: contact@wirecraftsys.com. Phone: +380 985 712 6251.

We provide pre-contract and business information before any contract is concluded and ensure direct, simple, and stable access to such information. References: Law of Ukraine “On Consumer Protection” № 3153-IX (10.06.2023) — Article 17; Law of Ukraine “On Electronic Commerce” № 675-VIII (03.09.2015) — Article 7 (quote: “Продавець (виконавець, постачальник) ... зобов’язаний забезпечити прямий, простий, стабільний доступ ... до такої інформації”).

2. What data we collect

We may collect information you provide directly, for example:

• Contact details (name, e-mail, phone) for responding to tour availability/quote requests and other inquiries.
• Details you include in your message (e.g., your request, preferences, dates).

If you submit a contact/lead form, we process the data needed to respond to your request and communicate with you.

3. Legal basis and consent

Where we process personal data (e.g., to handle contact/lead form requests), we base processing on consent or another lawful ground as required by Ukrainian law. For consent-based processing, we use the definition and requirements of consent provided by the Law of Ukraine “On the Protection of Personal Data” № 2297-VI (01.06.2010) — “згода суб’єкта персональних даних”.

4. Purposes of processing

We use your information to:

• Respond to your tour availability/quote request and provide the requested information.
• Communicate with you about your inquiry.
• Provide necessary, accessible, reliable, and timely information about products/services via our official website and remote communication channels, where applicable.

Reference: Law of Ukraine “On Consumer Protection” № 1023-XII (12.05.1991) — Article 15 (information about products/services; consumer right to reliable information), including provisions that information may be provided via remote communication/official websites.

5. Language of commercial information

Commercial information provided to consumers complies with Ukraine’s state-language requirement (Ukrainian must be present for consumer-facing material). Reference: Law of Ukraine “On Ensuring the Functioning of the Ukrainian Language as the State” as referenced within Law of Ukraine “On Consumer Protection” № 3153-IX — Article 13.

6. Data security

We implement appropriate organizational and technical measures to protect personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

7. Your rights

Depending on applicable Ukrainian data protection rules, you may have rights related to your personal data, including access and correction, and other rights provided by law. To exercise your rights, contact us using the details below.